Privacy Policy

1. What Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Information

We may collect personally identifiable information such as:

• Name, email address, postal address, and phone number
• Billing and payment information, including credit card details
• Account login credentials
• Order history and product preferences
• Information provided in customer support inquiries

1.2 Non-Personal Information

We may automatically collect certain information when you visit, use, or navigate our website, including:

• IP address and browser type
• Device information (such as your operating system)
• Usage data (pages visited, time spent on pages)
• Referring website addresses
• Location information

2. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Processing and fulfilling your orders
• Creating and managing your account
• Providing customer support and responding to inquiries
• Sending transactional emails (order confirmations, delivery updates, etc.)
• Personalizing your shopping experience
• Sending marketing communications about our products and promotions (with your consent)
• Improving our website functionality and user experience
• Analyzing usage patterns and conducting research
• Detecting and preventing fraud or unauthorized access
• Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website.

3.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. These help us improve website performance.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and advertising more relevant to your interests.

3.2 Your Cookie Choices

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (such as payment processing, shipping, data analysis, email delivery, hosting services)
• Business Partners: Trusted companies that help us provide our services
• Legal Requirements: When required to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• With Your Consent: In other cases where we have your explicit consent

We do not sell your personal data to third parties.

5. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. These include:

• Encryption of sensitive data
• Secure HTTPS connections
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The amount, nature, and sensitivity of the personal data
• Potential risk of harm from unauthorized use or disclosure
• Purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, accounting, or reporting requirements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of any inaccurate personal information we hold about you.
• Right to Erasure: You can request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: You can request restriction of processing of your personal information in certain circumstances.
• Right to Data Portability: You can request transfer of your personal information to you or a third party in a structured, commonly used, machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw consent where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

8. International Data Transfers

We primarily store and process your information within the European Economic Area (EEA). However, we may transfer, store, and process your information in countries outside of the EEA where our service providers are located. When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place in accordance with data protection laws.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: